1) Q: How do I place an order on Orangeapes?

• Simply browse our products, add your desired items to the cart, and proceed to checkout. You can pay securely using multiple payment options, including credit/debit cards, UPI, and wallets.


2) Q: What is the estimated delivery time for my order?

• Delivery times vary based on your location and the product. Generally, orders are delivered within 3-7 business days. You can track your order from your account.


3) Q: What is the return policy?

• We accept returns for eligible products within 7 days of delivery. Ensure the item is unused and in its original packaging. For detailed guidelines, check our Return Policy section.


4) Q: How can I track my order?

• Once your order is shipped, you’ll receive a tracking ID via email or SMS. Use it to track your order status on our website or the courier partner's website.


5) Q: What should I do if I receive a damaged product?

• If you receive a damaged product, contact our customer support team within 48 hours of delivery. Provide pictures of the damaged item, and we will assist you with a replacement or refund.